Our Privacy Statement.


At mass-doc.com, we maintain high standards for the protection of privacy over the Internet. The purpose of this statement is to explain the types of information mass-doc.com may obtain about visitors to our website, how the information is obtained, how it is used, and how visitors can restrict its use or disclosure.

The only information mass-doc.com obtains about individual visitors to our website is information supplied voluntarily by the visitor. This means that you can visit our website without telling us who you are or revealing any information about yourself. To gauge the effectiveness of our website, we do collect some non-individually-identifiable generic information about our visitors. Our web server automatically recognizes a visitor's domain name (such as .com, .edu, etc.), the web page from which a visitor enters our site, which pages a visitor visits on our site, and how much time a visitor spends on each page. This information does not reveal a visitor's identity. We aggregate this information and use it to evaluate and improve our website.

You can choose to provide individually-identifiable information to mass-doc.com in only two ways through our website - by ordering a record from us or sending us e-mail. When visitors supply information about themselves for a specific purpose, mass-doc.com uses the information for that purpose (such as to provide the research the visitor has requested).

In addition, when visitors use our website to order research, or to request information about our services, we may use the individually-identifiable information as we would use the same information obtained off-line - for example, to evaluate your service needs and contact you regarding additional services you may find useful. You have the right to choose not to receive this information by notifying us of your preference.

We do not sell or disclose individually-identifiable information obtained on-line about our visitors, to anyone outside of our company unless you specifically authorize it, it is required by law, or disclosure is necessary to protect the safety of customers, employees or property.

In addition, we do not send unsolicited "junk" email (spam).

We may use email to communicate with our customers, to respond to visitors' emails, to confirm orders placed online, and to send information that a visitor has requested. If you receive an unwanted email from us, you can simply use the reply feature on your browser in order to ask us not to send you future emails. In the body of your reply, simply ask us to remove you from our list.

Some of mass-doc.com's website pages use "cookies" to improve our level of service to visitors. Cookies are lines of text that are transmitted to your web browser when you click on a site. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back to the server that originally sent it to you. Cookies provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files, on the "cookies.txt" file on your PC's hard drive; or under "magic cookies" on a Macintosh.

Our website does contain links to other sites. We are not responsible for the content or the privacy practices employed by other sites.


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Mass Document Retrieval, P. O. Box 529, North Easton, MA 02356-0529
VOICE TEL: 1.617.249.0323   Orders by Phone are NOT accepted
   E-MAIL: services@mass-doc.com


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