Contact Information.


Mail:Mass Document Retrieval
# 529
North Easton, MA 02356-0529

*Please Address All Overnight or Express Mail to:

Mass Document Retrieval
300 Main Street
# 529
North Easton, MA 02356-0529

Please note, the above street address, 300 Main Street, is for express mail delivery only (FedEx, DHL, UPS, etc.) It is not a "walk-in" service center for customers.
 


Tel:1.617.249.0323 - 24 / 7 Voicemail

If you want to contact us by telephone, you'll need to leave us a voice mail message. Please speak slowly and clearly, state your name, a short brief message as to the reason for your call and a daytime phone number where we can reach you. We try and respond to all phone calls within one business day or less.

Standard Business Hours:
9AM - 5PM - Monday - Friday


No phone orders accepted. All records must be ordered through our web site order forms, or, printed and mailed to us.

 

E-Mail

 

 

Is Our Preferred Method of Contact:

services@mass-doc.com

 

Questions on the status of your order?

Before you contact us, please see the information below regarding our normal processing times.

We are, for the most part, generally faster than the stated processing times. However, if we have exceeded the time listed for your particular document, please contact us at the email address below:

For vital records, the normal processing, or turn around time, is as follows:

Certified Birth, Marriage and Death Records are sent via first class mail to you within 10 - 14 business days from the date we receive your payment. Expedited orders are sent via USPS Express Mail service within 3 - 5 business days from the date we receive your payment.

Business days do not include Saturday, Sunday or any federal or state holidays. See Massachusetts State Holiday list.

Transcribed Birth, Marriage and Death Records are sent via email to you within 14 - 21 business days from the date we receive your payment.

There is no expedited service available for transcribed records.

Business days do not include Saturday, Sunday or any federal or state holidays. See Massachusetts State Holiday list.  


For court records, including probate, divorce and naturalization records, the normal processing, or turn around time, is as follows:

DIVORCE RECORDS are sent via first class mail to you within 14 - 21 business days from the date we receive your payment. Expedited orders (not available for all counties) are sent via USPS Express Mail service within 3 - 5 business days from the date we receive your payment.

Business days do not include Saturday, Sunday or any federal or state holidays. See Massachusetts State Holiday list.

PROBATE RECORDS are generally sent via first class mail to you within 21 business days *** from the date we receive your payment.

***Some counties can take longer, most take much less, but as is especially true with older records, which are now "archived" in off site facilities, processing time can be delayed even further.

Business days do not include Saturday, Sunday or any federal or state holidays. See Massachusetts State Holiday list.

NATURALIZATION RECORDS are generally sent via first class mail to you within 30 business days from the date we receive your payment.

Business days do not include Saturday, Sunday or any federal or state holidays. See Massachusetts State Holiday list. 


Additional questions regarding the status of your order can be sent to us at: services@mass-doc.com

 


ONLINE Order Forms


Vital Records

Birth 

Marriage

Divorce

Death 


Probate Records

You can easily order a 
probate file
, such as a will, a name change, a guardianship file or an administration file.


Newspaper Research

Need us to search for an obituary, 
a birth,
a marriage 
or other type of
  news story?


United States
Naturalization Records


Where did they come from? How did they get here? And when did they arrive?


Massachusetts 
Census Records

Who really lived in that house in 1920?


Massachusetts
 City Directories

Researched as part of an overall family history project. We do not provide individual lookups.


Massachusetts Cemetery Research

Researched as part of an overall family history project. We do not provide individual lookups.


Research Fees

How much does this information cost?


Custom Research Projects
 Are Available !

Send us an email to request a specific research project.

 We'll respond ASAP with a price quote and estimation of time to complete your request.


Massachusetts
Research Guides

Cemeteries

Probate Courts

Registry of Deeds

Daily Newspapers

Research Links


 


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Mass Document Retrieval, PO Box 529, North Easton, MA 02356-0529
TEL: 1.617.249.0323  No phone orders accepted  E-MAIL: services@mass-doc.com
1997 - 2014 Copyright. All rights reserved. Mass Document Retrieval.